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Subscription Terms & Conditions

Effective: 1 August 2026. Version: 1.0. Base currency USD.

These Subscription Terms & Conditions (“Terms”) govern your subscription to the EnableGRC platform (the “Service”). Your use of our public website is governed separately by our Website Terms of Use; how we handle personal data is set out in our Privacy Notice and, for data we process on your behalf, our Data Processing Agreement (DPA).

1. Who these terms are with

WislPort Compliance Limited (registered in Gibraltar, company number 124227), trading as EnableGRC (“we”, “us”, “our”), and you, the organisation subscribing (the “Customer”). By starting a trial, placing an order, or using the Service you agree to these Terms. If you agree on behalf of an organisation, you confirm you have authority to bind it. Our principal address is set out in our Privacy Notice.

2. The subscription

  • Priced per organisation, not per seat. Your price band is set by your organisation’s total headcount at the point of purchase — Founder (0–49), Growth (50–249), Scale (250–999), or Enterprise (1,000+). Headcount is as you declare it at purchase; we may ask you to confirm it at each renewal.
  • Band changes. Your band is fixed for the committed term; if your headcount grows into a higher band, the new band applies at your next renewal, not mid-term. We do not apply mid-term true-ups — your band, and so your price, is fixed for the whole committed term even if your headcount grows into a higher band.
  • Add-on packs are charged per pack at your band. Availability at launch is the core platform. Further packs, including Ethics & Compliance and Crypto, are targeted for release from the end of August 2026 on a published roadmap; roadmap dates are indicative and are not a contractual commitment. Access to a pack, and any charge for it, begins when that pack ships.
  • Users. You may create accounts for your own personnel and contractors acting on your behalf, and you are responsible for their use of the Service and for keeping credentials secure.

3. Free trial

  • 14 days, full-featured, no payment card required. A work email address is required to start a trial. Your 14 days begin when we confirm your account is ready and send you your access link — not when you register — so any time we take to set the account up does not come out of your trial.
  • You may cancel any time during the trial with no charge. We will email you before your trial ends. Because no payment card is taken at trial, a trial never converts automatically: you become a paying customer only by placing an order. If you do not subscribe by the end of the trial, access is suspended and your trial data is retained as set out in §8 before deletion. If you do subscribe, the configuration and data from your trial carry over to your subscription.
  • One trial per organisation. We may decline or end a trial used in breach of these Terms or the acceptable-use rules in §9.
  • Founding Member entitlement is locked by your trial start date — see §5.
  • Coming back after a trial. Where an earlier trial has ended, you may start a new subscription at any time — contact us and we will reinstate access rather than requiring a new registration.

4. Fees & billing

  • Annual commitment. All plans are an annual commitment. You may pay annually or on a monthly schedule; monthly billing is a payment schedule, not a shorter commitment or an exit — choosing monthly does not shorten the annual term.
  • Annual saving. Pay annually and you pay for ten months instead of twelve — a saving of about 17% against the same plan billed monthly.
  • Currency. USD is the base currency. GBP and EUR prices are published at pegged rates reviewed and reset quarterly rather than converted dynamically. The currency and rate shown at checkout are the currency and rate of your contract and are fixed for your committed term; later peg resets do not change the price of a subscription already in term.
  • Taxes. Prices exclude VAT and any other applicable taxes or duties, which are added where required.
  • Payment. Fees are payable in advance by the accepted methods at checkout. Your subscription term starts on the date we provision your account and send you your access link, which we aim to do within one business day of payment. Where you are converting from a trial, your subscription starts when you place your order and your existing account continues without interruption.
  • Failed payment. If a payment fails we may retry and, if it remains unpaid, suspend the Service after notice (§14). You remain liable for the committed term.

5. Founding Member offer

  • Founding Member pricing (roughly 65–70% off standard list for year one) is available to organisations whose trial starts on or before 31 August 2026. The offer closes 31 August 2026 — no extensions. A trial started on or before that date qualifies even if signup completes in September.
  • Price held for 24 months from signature, then moves to the then-current standard list (§6).
  • Add-on packs are available at the same discount in year one, at the standard pack rate thereafter.
  • Founding Member pricing, and the 24-month price hold, apply to the subscription you first place. Additional packs bought later in the same period are charged at the Founding Member pack rate for the remainder of your first year.

Current Founding Member, standard list, and local (GBP/EUR) prices are shown on our pricing page and form part of your order.

6. Term, renewal & price changes

  • Term. Each subscription runs for 12 months from its start date.
  • Renewal. Subscriptions renew automatically for successive 12-month terms unless cancelled before the current term ends (§7).
  • Price at renewal. For 24 months from the start of your first subscription we will not increase your price at all, in line with the Founding Member price hold in §5. After that, renewal is at the then-current list price and we will give at least 60 days’ written notice of any change. If you do not accept it, you may cancel effective at the end of the current term.

7. Cancellation & refunds

  • During the free trial: cancel any time, no charge.
  • Annual commitment: cancelling before the term ends stops the renewal but does not end the current committed term or entitle you to a refund for the remaining term; where you pay monthly, the remaining monthly payments for the committed term remain due.
  • How to cancel a renewal: you may cancel a renewal in-app or by email to hello@enablegrc.ai, and we must receive your notice before the current term ends. We will email you at least 60 days before each renewal to remind you.
  • Refunds are not provided for partial periods except where required by law. Nothing here affects any non-excludable statutory rights.

8. Your data & security

You retain ownership of the data you and your users put into the Service (“Customer Data”). For personal data within it, you are the controller and we are your processor; that processing is governed by our Data Processing Agreement, which forms part of these Terms by reference and is published at enablegrc.ai/dpa (a copy is also available on request).

  • We process Customer Data only to provide and support the Service, on your documented instructions, as set out in the DPA.
  • Our sub-processors are listed and kept current on our Sub-processors page; we give notice of changes as set out in the DPA.
  • Security. We operate tenant isolation, encryption in transit and at rest, access control, audit logging, and backups with a tested restore procedure. Our Information Security Management System is being prepared for ISO 27001 certification; we are not yet certified.
  • Return & deletion. On termination you may export Customer Data for a limited window, after which it is deleted or irreversibly anonymised per the DPA. Trial data not converted is retained for 30 days after the trial ends then deleted.

9. Acceptable use

You agree not to, and not to permit any user to: use the Service unlawfully or to store unlawful content; resell or sublicense the Service except to your own personnel and contractors acting for you; copy, reverse-engineer, decompile, or attempt to derive the source code or underlying models, except where this restriction is prohibited by law; probe or breach security, circumvent access controls, or access another customer’s data; introduce malware or send spam; or use the Service to build a competing product.

10. Availability & support

We aim to keep the Service available and use commercially reasonable efforts to do so, but at launch we do not offer a contractual uptime guarantee. We may perform maintenance, giving reasonable notice of planned downtime where practical. Support is by email at support@enablegrc.ai during normal business hours. We aim to acknowledge support requests within one business day. We do not offer a contractual service-level agreement at launch; where a customer requires one, it must be agreed separately in writing.

11. Intellectual property

We own all intellectual property rights in the Service — its software, content, framework libraries, control mappings, methodologies, and design — and grant you a non-exclusive, non-transferable right to access and use it for your internal business purposes during your subscription. You own your Customer Data and grant us the limited rights needed to host and process it to provide the Service. Feedback you give us may be used to improve the Service without obligation to you.

12. Warranties & disclaimers

We warrant that we will provide the Service with reasonable skill and care. Except as expressly stated, the Service is provided “as is” and we disclaim all other warranties to the extent permitted by law, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. The Service supports your governance, risk, and compliance work; it does not constitute legal, audit, or professional advice, and it does not by itself make your organisation compliant with any standard or law.

13. Liability

Nothing in these Terms limits liability that cannot be limited by law — including for death or personal injury caused by negligence, or for fraud. Subject to that, neither party is liable for loss of profit, revenue, business, goodwill, or anticipated savings, or for any indirect or consequential loss. Our total aggregate liability arising out of or in connection with the Service in any 12-month period is limited to the fees you paid for the Service in that period.

14. Suspension & termination

  • We may suspend the Service on notice for non-payment, a security risk, or a material breach, and restore it once resolved.
  • Either party may terminate for a material breach not remedied within 30 days of written notice.
  • On termination your right to use the Service ends; §8 (data return/deletion), §11 (IP), §13 (liability), and §15 (confidentiality) survive.

15. Confidentiality

Each party will keep the other’s confidential information confidential and use it only to perform under these Terms, except where disclosure is required by law. Customer Data is your confidential information; the non-public parts of the Service are ours.

16. Changes to these terms

We may update these Terms. The effective date is shown at the top. For material changes affecting an active subscription we will give reasonable notice (in-app or by email); continued use after the change takes effect means you accept the updated Terms. If you do not accept a material change you may cancel effective at the end of your current term.

17. Governing law

These Terms are governed by the laws of Gibraltar, and the courts of Gibraltar have exclusive jurisdiction, except where you have non-excludable rights under your local law, which continue to apply.

18. Contact

General & billing: hello@enablegrc.ai · Support: support@enablegrc.ai · Data protection: privacy@enablegrc.ai.